The company

Abellio provides service-oriented services in local rail passenger transport (SPNV) in Germany. The rail transport company operates services from Rheine in North Rhine-Westphalia to the German capital Berlin and from Emden on the North Sea to Saalfeld in Thuringia. On a total of 29 lines, more than 1,600 employees ensure comfortable, reliable and safe mobility for passengers. With 117 trains, Abellio achieves an annual service volume of 24.7 million train kilometers.

Initial Situation

Abellio places the highest demands on its IT and critical systems (control centers and billing systems). At the same time, internal IT resources are increasingly being used to focus on the added value of digitalization within the company. Within the scope of these requirements, resources should be obtained dynamically but self-managed within the framework of very high SLA requirements. Important requirements in addition to these SLA and data protection requirements are the ability to operate in self-service mode.

Train in winter
Company Logo
Carsten Muck
The collaboration was very professional right from the start and individually tailored to our needs. The UPONU's solutions and products give our IT staff employees the opportunity to develop and implement added value for the company.
Carsten Muck | Head of IT
Train in summer


UPONU was able to fully meet the high requirements for data protection, availability and flexibility completely with its cloud products. In recent years, Abellio's IT services have been continuously migrated to UPONU's solutions. The full range of products is purchased. These include SAAS services such as e-mail encryption, archiving, endpoint security and various web servers. But also numerous IAAS resources and desktop (VDI) systems for the operation of critical control centers, internal applications, database and file storage systems are also sourced from the solutions of UPONU solutions and implemented individually.