Portal
Encrypted Communication without Keys
Why an Email Portal?
Recipients without their own certificate often pose an obstacle to encrypted communication. The mail:u Portal is a flexibly integrable module of the mail:u platform and combines seamlessly with other modules (such as FileLink, for example). It enables secure email communication via a browser-based interface – without any prior exchange of keys.

Use of the portal is centrally controlled via the Workflow Engine and can be defined with complete flexibility. A typical example from practice: whenever an outgoing email lacks a valid public key for the recipient and encryption is enforced, the system automatically redirects the message to the portal.
Since the rules can be flexibly adapted, you can also tailor the access paths exactly to the required level of protection: the system supports both simple registration and access with enhanced security features (such as 2-factor authentication).

If your defined portal rule applies, delivery happens fully automatically in the background for the user, for example:
Portal delivery occurs automatically when no valid public key is available for the recipient and encryption is enforced.
- Message is stored encrypted in the portal
- Recipient receives a notification with an individual link
- After authentication, the message can be read
- Reply and file upload are possible directly via the portal
Over 99% of messages without a key are delivered via the portal – alternatives such as an encrypted PDF are rather the exception. The process is fully automated and requires no manual intervention.
Technical Highlights
Multiple Portals for Individual Tenants
The system is fully multi-tenant capable. Multiple, completely isolated portals can easily be operated for individual tenants or different organizations.
Download as EML or PDF
Messages can be downloaded as an EML file or PDF at any time for easy archiving or further processing.
Content Stored Encrypted
All messages and attachments are stored securely encrypted on the system.
Expiration Date & Automatic Deletion
Automatic cleanup of emails and/or mailboxes after freely defined time periods.
Integration of Existing Identity Providers
Integration with existing user credentials and access via connection to identity providers using standard protocols such as OAuth2 or SAML.
Optional Portal Branding
Customization of texts and the web interface to match your own corporate design.
Typical Use Cases
Secure Communication
Direct and protected exchange of sensitive documents (e.g. with customers, partners or patients), even if the other party does not provide certificates.
Mapping Business Processes
Use the portal as a reliable return channel for quote, contract or HR communication to map complete digital business processes without media breaks.
Controlled Reply Options
Immediate secure communication without prior certificate management. As the sender, you can strictly control how, whether and when a recipient may reply to a message from within the portal.
FileLink Integration
By combining with the FileLink module, even extremely large files can easily be uploaded directly in the portal by the recipient and exchanged securely.
Free Introductory Workshop
Together with our experts, in just 60 minutes and free of charge, you will design your first automated workflow rule for secure and compliant email communication – tailored exactly to your company's context.
