Why an Email Portal?
Recipients without their own certificates often pose an obstacle for encrypted communication.
PDF containers are considered a known alternative - but they bring media breaks and no real reply option.
The portal in mail:u secure is the standard way for these cases.
It enables secure email communication - even without prior keys - via a browser-based interface.
Automatic Rule Application
When does the Portal Rule Apply?
Instead of an unencrypted mail or PDF container, a notification with access link is sent.
Process Overview
How Portal Delivery Works
Portal delivery occurs automatically when no valid public key is available for the recipient. Here is the complete process:
• Recipient receives notification with individual link
• After authentication, they can read the message
• Reply and file upload are possible directly via the portal
• Every action is fully logged
Over 99% of messages without keys are delivered via portal – PDF is only the exception. The process is fully automated and requires no manual intervention.
Technical Highlights
Portal pages fully tenant-capable
Separate portals for different tenants and organizations.
Content encrypted storage
All messages and attachments are securely encrypted.
Support for expiration date & automatic deletion
Automatic cleanup after defined time periods.
Logging & Tracing via OpenTelemetry
Complete traceability of all actions.
Optional: Portal branding in corporate design
Customization to your corporate design possible.
Integration of existing Identity Providers
Integration into existing customer databases and access systems.
Typical Use Cases
Sending sensitive documents
To customers, partners or patients with complete traceability.
Return channel for quote, contract or HR communication
Secure communication with reply option for business processes.
Ad-hoc encryption in B2B environment without PKI
Immediate secure communication without prior certificate management.
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